It was widely discussed that the oft-criticized Pacific Law Center or Kerry Steigerwalt's Law Center had shuttered its doors. Defunct Center attorneys reported excessive case loads and observers wondered what would become of the clients? Laid-off attorneys and staff scramble to find new positions. Yet, amidst ashes, the idea of the bankruptcy mill persists. Pervasive ads for big firms still win the public notwithstanding deficient attention to clients and higher fees (to pay for the ads). What is deficient attention? It boils down to collection of attorney fees for non-attorney services. The United States Trustee (Bankruptcy's FBI, if you will) is suing law firms to disgorge (take back) attorney fees paid to firms that delegate attorney representation to clerks. When you respond to ads for free bankruptcy consults, and find the consult is with a clerk, then stop--look around: should you pay more for such representation? Or seek out the small firm, with the personable and attentive presence of an attorney?